Conservation Programs & Services
AM Conservation Group, Inc. provides secure and convenient business to business (B2B) ordering that puts the most cost effective energy and water saving products in the hands of your customers. Pricing and product selection are offered based on your unique client requirements and are customized with company logos, promotional theme, and color scheme.
AM Conservation Group's resources include any
or all of the following:
- customized packaging
- product use instructions
- client-specific marketing materials
- educational facts
- product usability and/or customer satisfaction surveys
- reorder processes
- shipping and delivery
- secure order fulfillment portal and customized management reports
- call center services
Corporate utility clients, such as power companies and water service providers can offer services to their customers and employees such as rebates, coupons and other incentives on products which will directly reduce electricity usage and water consumption. Products can be delivered directly to your customers, thus enhancing your company's brand name, and saving your customers time, money and gasoline required for a traditional retail shopping experience.
Another key attribute to the AM Conservation Group, Inc. order fulfillment process is provided via secure access to customer-specific information which encompasses real-time order processing, shipping detail, and web based reporting. This portal is available to designated company personnel, and is available anytime, and from anywhere - with reporting provided on your specific customer participation data. This provides a convenient and practical alternative to the traditional tracking methods of retail store rebates, and benefits municipalities and utility companies seeking a quality-focused fulfillment solution.
Web Based (B2C) Consumer Ordering
AM Conservation Group, Inc. now offers secure and convenient B2C (Business to Consumer) web based ordering through our partnership with Amazon. No need to look for a parking space, wander the aisles or wait in the checkout counter of the box store to buy a compact fluorescent bulb, we conveniently and cost effectively provide consumers with energy and water saving products.
B2B (Business to Business) Ordering
We can fully personalize all aspects of your offering from packaging to use instructions and include any client specific marketing materials, educational materials, questioneers or reorder card. Available with client specific pricing, product selection, logos theme or color scheme. Great for power companies and water service providers who want to use rebates, coupons or other incentives to help homeowners, renters or employees reduce their electricity or water consumption. Conservation products are delivered directly to your customers, saving them time, money and the gasoline needed to travel to that big box store.
Available with real-time order processing, prompt shipping, and real time web based reporting that lets you access customer participation data around the clock. A convenient, practical alternative to box store rebates for power and water companies seriously seeking a quality-focused fulfillment solution that puts water and energy saving products in the hands of customer conveniently.
Web Based Reporting
AM Conservation Group, Inc. provides a practical and customized web based information management tool that improves workflow, and speeds the access to customer information. Authorized users can access electronic reports quickly and securely. Data processing is provided real time, offering visibility into your program operations with up-to-the-minute accuracy.
The order tracking report provides defined users the ability to automatically capture, store, and manage data with ease and efficiency. This web based reporting tool provides access to customer data and account functions on a 24/7 basis.
Collaborative features of the web based reporting tool include a team calendar, document sharing, threaded discussions and graphical dashboards allowing teams to begin communicating and to provide better service to their customers.
Call Center Services
AM Conservation Group, Inc. provides a full array of customized inbound help-desk, and outbound promotional, or client-satisfaction related call center services for our corporate clients.
Inbound Help Desk services include access to trained personnel who can answer questions ranging from proper light bulb installation, to the appropriate method of installing water heater insulation blankets.
Frequently Asked Questions provide answers to installation verification concerns, Energy Star® ratings, and product related questions.
Outbound User Satisfaction Surveys provide timely access to customer perception, promptness of delivery, delivery order receipt, and/or help with frequently asked product related questions.
Our highly trained, professional and friendly, U.S. based customer service representatives treat each corporate client's customers with respect, understanding and determination to resolve their inquiries and needs.
AM Conservation Group, Inc.'s Call Center Services are customized and quoted separately. We consider each customer's specific corporate requirements based on the required level of customer service, data collection needs, and unique services desired. Optional, dedicated, toll free numbers are available for comprehensive promotional programs and personalized client identity.
Conservation Kits, Personalized Products, Packaging and Promotional Items
AM Conservation Group, Inc. is not just your ordinary vendor! We routinely invent and produce logo adorned kits, products, and product packaging options. We package products safely to protect them from damage and tampering while in transit. Personalized corporate business gifts and promotional products render a valuable impression of your company to your clients, employees and business partners. Give us your challenge and we'll give you solutions!
E-Commerce Website Solutions
Utility Companies - Partner with AMCG for your e-commerce website program needs!
AM Conservation Group, Inc. creates online professional e-commerce stores for utility companies to help better serve residential utility customers, program managers and promote educational programs.
Our services include:
- Creating a well-organized, easy to navigate e-commerce website
- Credit Card Processing
- Order Processing/Shipping
- Website Security
Please call 1.888.866.1624 to speak with one of our knowledgeable Sales Executives for further details.